- Type
- Electricity and gas retailer
- Available in
- NSW, VIC, QLD, SA, TAS
- Rating
- 4.8/5 (Trustpilot)
- Plans from
- Varies by state and network
Current 1st Energy electricity plans
Sourced from 1st Energy's official plan data, refreshed weekly. Estimated annual cost is for a 4,000 kWh/year household, for comparing plans against each other, not a bill prediction for your address.
| Plan | Usage rate | Daily supply charge | Solar feed-in | Contract | Est. annual cost* |
|---|---|---|---|---|---|
| 1st Home, Residential - Anytime with Controlled Load FREE POWER | 22.40c/kWh | 104.60c/day | 0.5c/kWh | No lock-in | $1,278 |
| 1st Home, Residential - Anytime with Controlled Load FREE POWER | 23.60c/kWh | 102.80c/day | 0.5c/kWh | No lock-in | $1,319 |
| 1st Home, Residential - Anytime FREE POWER | 23.60c/kWh | 102.80c/day | 0.5c/kWh | No lock-in | $1,319 |
| 1st Home, Residential - Anytime FREE POWER | 23.70c/kWh | 109.70c/day | 0.5c/kWh | No lock-in | $1,348 |
| 1st Home, Residential - Anytime with Controlled Load FREE POWER | 23.70c/kWh | 109.70c/day | 0.5c/kWh | No lock-in | $1,348 |
| 1st Home - Time of Use TOU FREE POWER | 20.70c/kWh | 152.30c/day | 1.0c/kWh | No lock-in | $1,384 |
| 1st Home - Time of Use + Controlled Load 2 TOU FREE POWER | 20.70c/kWh | 152.30c/day | 1.0c/kWh | No lock-in | $1,384 |
| 1st Home - Time of Use + Controlled Load 1 TOU FREE POWER | 20.70c/kWh | 152.30c/day | 1.0c/kWh | No lock-in | $1,384 |
| 1st Home, Residential - Anytime with Controlled Load FREE POWER | 24.30c/kWh | 119.20c/day | 0.5c/kWh | No lock-in | $1,407 |
| 1st Home, Residential - Anytime FREE POWER | 24.30c/kWh | 119.20c/day | 0.5c/kWh | No lock-in | $1,407 |
| 1st Home, Residential - Anytime with Controlled Load FREE POWER | 27.60c/kWh | 110.70c/day | 0.5c/kWh | No lock-in | $1,508 |
| 1st Home, Residential - Anytime FREE POWER | 27.60c/kWh | 110.70c/day | 0.5c/kWh | No lock-in | $1,508 |
| 1st Home - Single Rate + Controlled Load 1 & 2 FREE POWER | 28.60c/kWh | 143.50c/day | 1.0c/kWh | No lock-in | $1,668 |
| 1st Home - Single Rate + Controlled Load 2 FREE POWER | 28.60c/kWh | 143.50c/day | 1.0c/kWh | No lock-in | $1,668 |
| 1st Home - Single Rate + Controlled Load 1 FREE POWER | 28.60c/kWh | 143.50c/day | 1.0c/kWh | No lock-in | $1,668 |
*Estimate only, for comparing plans against each other. Enter your postcode below for pricing specific to your address and usage.
1st Energy overview
1st Energy is an Australian-owned electricity and gas retailer operating across five states: New South Wales, Victoria, Queensland, South Australia, and Tasmania. They are one of the smaller retailers by market share but consistently earn some of the highest customer satisfaction ratings in the industry.
On Trustpilot, 1st Energy holds a 4.8 star average, with customers regularly praising the simplicity of the switching process and the helpfulness of their support team. Recent reviews from May 2026 report savings of around 25% on quarterly electricity bills after switching, which is consistent with the typical gap between standing offers and competitive market offers.
What 1st Energy offers
1st Energy provides residential electricity and gas plans on a no-lock-in, month-to-month basis. Their plan structures are straightforward: competitive usage rates, reasonable daily supply charges, and relatively simple discount terms (for example, pay-on-time discounts of 4% in NSW and 5% in VIC at the time of review). This simplicity is itself a differentiator in a market where many retailers use complex discount structures that make comparison difficult.
They operate across all major distribution networks in their five states, including all three NSW networks (Ausgrid, Endeavour, Essential), all five Victorian networks, Energex in South East Queensland, SA Power Networks, and TasNetworks. The fact that they operate in Tasmania is notable, as few retailers outside Aurora Energy serve the Tasmanian market.
Customer experience
The consistent theme across 1st Energy reviews is ease of switching. Customers report that the process is straightforward, the staff are helpful and clear, and there are no unexpected fees or complications. For people who find the idea of switching energy providers daunting, this matters.
Reported savings of around 25% are typical for anyone switching from a standing offer to a competitive market offer. This is not unique to 1st Energy; most competitive retailers offer similar discounts off the DMO or VDO reference price. What distinguishes 1st Energy is the customer experience during and after the switch.
Our take on 1st Energy
1st Energy is a solid choice for households that want a straightforward plan with good customer service and no confusing discount structures. Their Trustpilot rating of 4.8 stars is genuinely impressive for an energy retailer (an industry where customer satisfaction is typically low).
They are not always the absolute cheapest option at every address, but their pricing is competitive, and the experience of dealing with them is consistently well-rated. If you value clear pricing with only a simple pay-on-time condition attached to the discount, 1st Energy is worth comparing.
Their coverage of Tasmania is a genuine advantage for Tasmanian households, who otherwise have very limited retailer choice.
Weighing them against the biggest name in energy? See our head-to-head: 1st Energy vs AGL.
1st Energy offers the Solar Sharer Offer, free electricity from 11am to 2pm in NSW and QLD, or 12pm to 3pm in SA, see the Free Power Hub for the details. Worth flagging for Tasmanian 1st Energy customers specifically: Tasmania has no free-power scheme yet, so this offer does not apply there despite 1st Energy being one of the few retailers serving the state.
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