- Type
- Electricity and gas retailer
- Available in
- ACT only
- Rating
- 3.7/5 (Trustpilot)
- Plans from
- From $2,058/year (Smart Saver, time-of-use)
ActewAGL electricity plans
| Plan | Discount off standing offer | Typical annual cost* |
|---|---|---|
| Standing Offer | 0% (regulated) | $2,744 |
| Certain Saver | 12% | $2,415 |
| Smart Saver | 25% (time-of-use) | $2,058 |
| evEnergy Saver | 22% (EV owners) | $2,140 |
| Battery Saver | 9% (virtual power plant) | $2,499 |
| Solar Saver | 0%, optimised for solar | $2,744 |
*Based on a 6,100 kWh/year household, ActewAGL's own published rate schedules. Plans as at August 2026.
Our take on ActewAGL
ActewAGL is the default electricity and gas retailer for most Canberra households, jointly owned by the ACT Government (through Icon Water) and AGL, which gives it a degree of regulatory oversight and stability that fully private retailers do not have, including a Standing Offer reviewed and set by the ACT Government each July. On its own numbers, moving off that Standing Offer and onto a discounted plan like Smart Saver can save a meaningful amount, particularly if your usage suits time-of-use pricing, and its EV and battery-specific plans are a genuine point of difference for Canberra households with that gear.
Review scores vary a lot depending on where you look: Trustpilot has it at a reasonable 3.7 out of 5, while ProductReview.com.au puts it at 1.5 out of 5. As with most incumbent retailers in a market with limited competition, a low score on a review-aggregator site often reflects billing and service friction from a vocal minority more than the plans themselves, so it is worth weighing that alongside the more favourable Trustpilot number rather than taking either in isolation. If ActewAGL is your only realistic option in the ACT, the main lever available to you is picking the right plan rather than the retailer.
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