ActewAGL

Canberra's incumbent energy retailer, a 50/50 joint venture between the ACT Government and AGL.

Last reviewed: August 2026 · Plan pricing data refreshed 23 August 2026
Type
Electricity and gas retailer
Available in
ACT only
Rating
1.5/5 (ProductReview)
Plans from
From $2,058/year (Smart Saver, time-of-use)

ActewAGL electricity plans

PlanDiscount off standing offerTypical annual cost*
Standing Offer0% (regulated)$2,744
Certain Saver12%$2,415
Smart Saver25% (time-of-use)$2,058
evEnergy Saver22% (EV owners)$2,140
Battery Saver9% (virtual power plant)$2,499
Solar Saver0%, optimised for solar$2,744

*Based on a 6,100 kWh/year household, ActewAGL's own published rate schedules. Plans as at August 2026.

Our take on ActewAGL

ActewAGL is the default electricity and gas retailer for most Canberra households, and the ACT simply has fewer competing retailers than NSW or Victoria, so it is worth checking who else actually services your address before assuming there is real choice to shop around. On its own numbers, moving off the regulated Standing Offer and onto a discounted plan like Smart Saver can save a meaningful amount, particularly if your usage suits time-of-use pricing.

Customer reviews are not strong: ProductReview has it at 1.5 out of 5 from a reasonably large sample, though Trustpilot is more favourable. As with most incumbent retailers in a market with limited competition, low reviews often reflect billing and service friction more than the plans themselves. If ActewAGL is your only realistic option in the ACT, the main lever available to you is picking the right plan rather than the retailer.

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Common questions about ActewAGL

No, but it is the default and by far the largest. A smaller number of retailers than in NSW or Victoria service the ACT, so check what is actually available at your address.
Review scores are mixed and skew low on ProductReview (1.5/5). Comparing ActewAGL's own plans against each other, rather than assuming the Standing Offer is your only option, is where most of the savings are.

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4.6/5 on Google
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